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Living Dyelights

CONTACT

 

Email : gerry@livingdyelights.co.uk

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Frequently Asked Questions

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How do I care for my yarn?
All my yarns are rinsed after dyeing, but there may be a slight bleed when your finished item is washed.
Superwash yarn can be washed in cold water on a gentle cycle, but I prefer to wash by hand in tepid water with a gentle liquid. Dry flat in shape.
Non Superwash yarn should be washed by hand in tepid water. Do not agitate the yarn.
All yarn bands have washing instructions.
Can I have yarn custom dyed?
I currently do not custom dye yarn.
What dyes do you use?
Most of the yarns have been dyed using professional dyes. Occasionally I will use natural ingredients to dye.
Are there variations in colour between skeins
Hand dyed yarn is very individual and there can be slight differences between skeins, even those from the same batch.
When using more than 1 skein in the same colour, I suggest alternating skeins every few rows.
Are the yarns as per the picture?

I photograph yarns to show as true a colour as I can. Please remember that screens can alter all colours slightly.

Also, there will be slight variations of colour between bases as each absorbs the dye at a different rate. For example, a merino/nylon base absorbs differently to BFL even if dyed together.

If you are not happy with the colour, please refer to Refunds.

Can you wind my yarn?
I cannot offer a winding service at this time.
I have a discount code, how do I use it?
Discount codes must be used at checkout with your order. They cannot be used retrospectively.
Out of date discount codes cannot be renewed.